Legal

    Privacy Policy

    Last updated: March 15, 2026

    1. Introduction

    Securseed ("Securseed," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website securseed.com, use our platform, or engage with our services (collectively, the "Services").

    By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

    2. Information We Collect

    2.1 Information You Provide

    • Account Registration: Name, email address, phone number, company name, job title, and billing information.
    • Contact Forms & Lead Capture: Name, business email, phone number, company name, and any messages or inquiries you submit.
    • Resource Downloads: When you access gated resources (whitepapers, case studies), we collect your name, email, phone number, and company details.
    • Communication Data: Records of correspondence, including emails, chat messages, and support tickets.

    2.2 Information Collected Automatically

    • Device & Browser Information: IP address, browser type and version, operating system, device identifiers, and screen resolution.
    • Usage Data: Pages visited, time spent on pages, click patterns, referral URLs, and navigation paths.
    • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies as described in our Cookie Policy.
    • Log Data: Server logs, error reports, and diagnostic data.

    2.3 Information from Third Parties

    • Business intelligence providers for company firmographic data.
    • Public sources such as LinkedIn for professional context.
    • Authentication providers if you sign in via third-party services.

    3. How We Use Your Information

    We process your personal information for the following purposes:

    • Service Delivery: To provide, maintain, and improve our cybersecurity platform and services.
    • Communication: To respond to inquiries, send transactional notifications, and provide customer support.
    • Marketing: To send relevant security insights, product updates, and promotional materials (with your consent where required).
    • Analytics: To understand usage patterns, improve user experience, and optimize our platform.
    • Security: To detect, prevent, and respond to fraud, security incidents, and abuse.
    • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

    4. Legal Bases for Processing (GDPR)

    If you are located in the European Economic Area (EEA), UK, or other jurisdictions that require a legal basis, we process your data based on:

    • Contract Performance: Processing necessary to fulfil our contractual obligations to you.
    • Legitimate Interest: Processing for our legitimate business interests, such as improving services and marketing.
    • Consent: Where you have given explicit consent for specific processing activities.
    • Legal Obligation: Processing required by applicable law or regulation.

    5. Data Sharing & Disclosure

    We do not sell your personal information. We may share your data with:

    • Service Providers: Cloud infrastructure providers, analytics services, CRM platforms, and payment processors who process data on our behalf under strict contractual obligations.
    • Business Partners: Channel partners and resellers, only with your consent or as necessary to deliver contracted services.
    • Legal Requirements: Law enforcement, regulators, or courts when required by law or to protect our legal rights.
    • Corporate Transactions: In connection with mergers, acquisitions, or asset sales, with appropriate safeguards.

    6. International Data Transfers

    Securseed operates from India and the UAE. Your data may be transferred to and processed in countries outside your jurisdiction. We implement appropriate safeguards including:

    • Standard Contractual Clauses (SCCs) approved by the European Commission.
    • Adequacy decisions where available.
    • Compliance with India's Digital Personal Data Protection Act (DPDPA) 2023.
    • Compliance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection.

    7. Data Retention

    We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Typical retention periods:

    • Account Data: Duration of the business relationship plus 3 years.
    • Lead Data: 24 months from last interaction.
    • Analytics Data: 12 months in aggregated/anonymized form.
    • Legal Records: As required by applicable statute of limitations.

    8. Your Rights

    Depending on your jurisdiction, you may have the following rights:

    • Access: Request a copy of the personal data we hold about you.
    • Rectification: Request correction of inaccurate or incomplete data.
    • Erasure: Request deletion of your personal data ("right to be forgotten").
    • Restriction: Request limitation of processing in certain circumstances.
    • Portability: Receive your data in a structured, machine-readable format.
    • Objection: Object to processing based on legitimate interests or direct marketing.
    • Withdraw Consent: Where processing is based on consent, withdraw at any time.

    To exercise these rights, contact us at info@securseed.com.

    9. Data Security

    We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, regular penetration testing, and security audits. For more details, see our Security page.

    10. Children's Privacy

    Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

    11. Changes to This Policy

    We may update this Privacy Policy periodically. Material changes will be notified via email or a prominent notice on our website. Continued use of our Services after changes constitutes acceptance.

    12. Contact Us

    For privacy-related inquiries or to exercise your rights:

    • Email: info@securseed.com
    • India Office: WeWork Embassy Tech Village, Outer Ring Road, Bengaluru, Karnataka 560103
    • Dubai Office: DIFC Innovation Hub, Gate Avenue, Level 3, Dubai, UAE